WELCOME TO the ByWard FHT CLINIC KNOWLEDGE ASSISTANT
Your Clinic Policy & Procedure
Assistant
Get quick answers to ByWard FHT's policies, procedures, and internal workflows. This assistant provides information for employees about organizational rules and processes, and does not provide clinical or medical advice.
No installation required · Available 24/7 · For clinic employees and providers only
**Not a source of clinical or medical advice.
Staff and provider POLICY & procedure SUPPORT
How To Query the ByWard FHT Clinic Knowledge Assistant
This assistant answers questions about ByWard FHT's clinic's policies and procedures only-it does NOT answer clinical/medical or non-BWFHT related questions.
Ask About Policies & Procedures
Type questions into the chat interface, use the voice feature to speak with the assistant, call the number to speak to the assistant, or send them a text via SMS for immediate assistance focused on administrative and policy guidance.
Review Policy Guidance
Receive an instant response with guidance drawn from internal policies, procedures, and clinic protocols. If the policy or procedure is not uploaded to the knowledge base, the assistant will tell you and refer you to your Supervisor or a member of the management team
Apply Policy Guidance
Now that you have the answer and the related policy or procedure, use the policy or procedure guidance directly in your administrative workflow. Don't hesitate to ask again if something isn't clear or you have another question. That's what they are here for!
ACCESS CHANNELS
Choose Your Channel — Policy & Procedure Support When You Need It
WEB CHAT
Launch Policy & Procedure Assistant
Instantly query the Clinic Knowledge Assistant web chat widget just below for policy and procedure guidance directly from your browser. Ask your question in plain language, giving as much background on your role and/or the situation as needed.
SMS / VOICE SUPPORT
(343) 504-1775
Text or call to get immediate answers on clinic policies and procedures while on the go. Speak or text naturally—the agent will ask for clarification if needed. You can call or pick up a text thread any time with a different topic, so save this number in your contacts.